How to Provide Excellent Customer Service!

If you are a small business owner who is just starting out or have been in business for years it is important to make your clients or customers feel appreciated. As a small business the goal is to provide our clients great service to ensure their loyalty. We are a team working together to accomplish goals. When choosing our small business we want our clients to

feel confident, comfortable and supportive in our partnership they refer their family and friends.

Our partner theHartford Group provides a guide on how to keep your customers happy and provide tips on how to help improve service. Click here to learn about choosing the right service tools for your business, understand how to identify customer service issues, invest in training, and more!

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On-Time Payroll is Boston's Premier Payroll Service Bureau


Since 2006, we've been helping small to midsize businesses run more efficiently by combining the streamlined payroll management capabilities of an industry leader with the kind of personal attention that a local firm can provide. By offering a vast array of services such as timekeeping, HR solutions and workers' compensation in addition to payroll and tax services, we can develop a customized solution that meets all of your company's needs - and can do it cost-effectively.

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On-Time Payroll​

2 Winter St, Suite 101

Waltham, MA 02451

P: 781.209.1188

F: 781.209.1345

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